UK Order and shipping enquiries
Is VAT included in the price of my purchase?
VAT is included for all United Kingdom orders.
All prices appearing on the website are in British Pounds and are inclusive of VAT.
What are Love Henri’s shipping rates?
£4.95 applies to all orders to be delivered to an address within the mainland United Kingdom.
Shipping to non mainland addresses will be charged £10, we will also ship to some EU countries at a charge of £15.
Please allow up to five days for the delivery of your purchase.
Will I need to sign for the delivery of my product?
You will need to sign for deliveries. If you do not wish to, please make a note in the section provided and we will employ a different service
When can I expect to receive my order?
Orders within the UK can usually be expected to be delivered within five working days (Monday to Friday, excluding public holidays).
Is there a limit on the amount of items I can order?
If you wish to place a large order, please email us at connect@lovehenri.com or call us on 0333 200 4663
What should I do if my order has been damaged in transit?
If an item has been damaged in transit, Love Henri will provide you with a full refund or exchange. Please submit an order enquiry form so that we may ascertain the details of your order.